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Terms & Conditions



Terms and Conditions

Last Updated: [09/01/2025]

Welcome to Tays custom space! These Terms and Conditions (“Terms”) govern your use of our website [www.tayscustomspace.com] and your purchase of products from us. By accessing our website or making a purchase, you agree to these Terms. Please read them carefully.



1. General Information

Our business specializes in creating custom phone cases based on your preferences and designs.

By placing an order with us, you confirm that you are at least 18 years old or have parental/guardian consent.




2. Custom Designs

Customers may upload their own images, text, or designs for personalization.

You represent and warrant that you own the rights to any content you upload and that it does not infringe on third-party rights, including copyrights and trademarks.

We reserve the right to refuse any design we deem inappropriate, offensive, or in violation of intellectual property laws.




3. Order Process

Orders are processed once full payment is received.

Please review your design and order details before checkout. We are not responsible for errors in spelling, colors, or image quality provided by you.

Once an order is placed, changes cannot be guaranteed.




4. Processing & Shipping

Processing time is typically 1–2 business days. Custom orders may require additional time.

Shipping times vary depending on your location. We are not responsible for delays caused by carriers or customs.

Customers are responsible for providing accurate shipping information.




5. Returns & Refunds

Due to the personalized nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations after an order has been processed.

Refunds are only issued for defective or damaged items upon delivery. You must contact us within 7 days of receiving your order with clear photos of the defect.

We are not responsible for damage caused by mishandling after delivery.




6. Pricing & Payments

All prices are listed in Dollars and are subject to change without notice.

We accept payments through credit/debit cards (square)

Any applicable taxes and shipping fees will be calculated at checkout.




7. Intellectual Property

All content on our website, including images, text, and graphics (excluding user-uploaded designs), is owned by Tays custom space and may not be used without permission.

You grant us a non-exclusive license to use your uploaded designs solely for the purpose of fulfilling your order.




8. Limitation of Liability

Tays custom space is not liable for indirect, incidental, or consequential damages arising from the use of our products.

Our maximum liability is limited to the purchase price of the product.




9. Privacy

Your personal information will be used only in accordance with our Privacy Policy.

We do not share your data with third parties except as necessary to fulfill your order.




10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated date.




Contact Us

If you have any questions about these Terms, please contact us at:
Email: info@tayscustomspace.com
Phone: [Your Phone Number]




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